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Available

In Use

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¥ {{ $filters.cut_decimal_zero($filters.number(balance.net_assets.jpy, 1)) }}

Available

In Use

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Contact Support  For Individual Customers For Corporate Customers

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* Please enter the address you registered with Coincheck, without omitting any details.
* Please be careful not to make errors in street numbers, building names, room numbers, etc.
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* Please enter the address you registered with Coincheck, without omitting any details.
* Please be careful not to make errors in street numbers, building names, room numbers, etc.
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* If you are changing your registered phone number, please enter your new phone number.
* Please note that your transactions are temporarily restricted when changing the phone number.
What is the status of trading restriction?
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* If there is a change, the response to your inquiry will be sent to the email address you wish to change (please be careful not to enter the wrong address).
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* Please check the transaction ID on the service you use for remittance.
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（Service screen, Error display, etc.）
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* Please attach a photo of the bank transfer statement (in the case of a web statement, a screenshot image) that includes all 6 items below.
Transfer date and time・Transfer amount of money・Payer's name・Payee’s bank・Account number of the transfer destination・Branch name
* You can send up to 5 image files (JPEG, PNG, GIF, HEIC) with a maximum size of 2MB per file.
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* Please take a screenshot of the screen you are having trouble with and attach it.
* You can send up to 5 image files (JPEG, PNG, GIF, HEIC) with a maximum size of 2MB per file.

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